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Direct Lines

Technical Support

support@nexgenbox.com

24/7 Response Time

Sales & Orders

+1 (430) NEXGEN-8K

Mon - Fri, 11am - 8pm CST

Global Headquarters

Tyler, Tx 75703, USA

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Quick Help & FAQs

You can track your order using the link provided in your order confirmation email. If you can't find it, please select 'Sales & Product Inquiry' in the form above and provide your order number.

For immediate technical assistance, please email our dedicated support line at support@nexgenbox.com or select 'Technical Support' in the contact form. Our agents are available 24/7.

The NexGen Box comes with a standard 1-year limited warranty against defects in materials and workmanship. You can find the full details on our Warranty Page.